Shipping Policy

Last Updated: October 27, 2023

Thank you for shopping at jexilon.top, operated by Adhikari. We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand how your orders are processed and shipped.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods & Costs

We offer various shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and the selected shipping method, and will be displayed at checkout.

  • Standard Shipping (United States): Estimated delivery in 5-10 business days after processing.
  • Standard Shipping (European Union): Estimated delivery in 7-15 business days after processing.

Free Shipping

We are pleased to offer free standard shipping on all orders over $50 within the United States. This offer is automatically applied at checkout once your cart total reaches the specified amount.

Estimated Delivery Times

Please note that the estimated delivery times are in addition to the order processing time. While we strive to deliver your order within the estimated timeframe, delivery dates are not guaranteed and may vary due to unforeseen circumstances, carrier delays, or customs procedures for international orders.

International Shipping

Adhikari, through jexilon.top, proudly ships to a selection of international destinations, including the United States and the European Union.

  • Customs, Duties, and Taxes: Please be aware that for international orders, you may be subject to import duties and taxes (including VAT), which are levied once a shipment reaches your country. These charges are typically collected upon delivery and are the responsibility of the recipient. We have no control over these charges and cannot predict what they may be. Please contact your local customs office for further information.
  • International Delivery Times: International shipping generally takes longer than domestic shipping. Please allow additional time for delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.

Shipping Address Accuracy

Please ensure that all shipping information is entered correctly at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping fees.

Damaged or Lost Packages

If you receive a damaged package or believe your package is lost in transit, please contact us immediately at [email protected] with your order number and details of the issue. We will work with the shipping carrier to resolve the problem as quickly as possible.

Contact Information

For any questions or concerns regarding our shipping policy, please do not hesitate to contact us: